Fixed Price
Fixed cost for a specified amount of work. You pay for a certain number of completed tasks.
Turnkey technical support for digital products
Reliable, full-time support for your website, mobile app, or online service.
Why does the company need technical support?
At every stage of growth, a business needs stable operation of its online systems. Technical support has a key role here: it must respond quickly and monitor the situation, ensure the smooth operation of the website, online store or application. To ensure that your digital product works reliably, order a technical support service.
What does technical support include?
We take the project for technical support, make adjustments, and ensure stable operation.- Update the system as needed.
- Protection against vulnerabilities.
- Troubleshooting issues. For example, if there is no connection with integrated services, links or design components on the pages do not work.
- Ensuring data security from malicious attacks and information leaks.
- Ensuring data security from malicious attacks and information leaks.
- Updating content on the website, pages of the mobile application or service.
- Cleaning from viruses and malware.
- Advising company employees on product performance issues.
- Organization of compatibility with new integrated services and functions.
- Feedback for users: receiving requests, handling problems.
The cost of technical support for a website, application, or service
Time & Materials
Flexible payment based on the hours actually spent, the cost of work depends on the number of hours spent by the developer.
Conditions for reliable technical support of projects list
- We request documentation for a digital product, analyze the code base and components, and audit the digital resource.
- We are studying the project's objectives, capabilities (external services, integrated capabilities), goals and development strategy based on the objectives of the resource – a corporate website, a branded mobile application, and a multi-level medical service.
- We analyze the user audience and customer reviews.
- We study the work front, the project manager structures the data, a team of specialists forms the procedure for finalizing and the cost of technical support for the site (mobile application, service).
Good technical support is the growth of your business
Technical support helps customers discover all the features of the product, and helps you strengthen your reputation. Quick help makes the brand reliable, increases loyalty, and attracts new users. Anatalla provides a full cycle of support: from training your team and consultations to improvements, launching new functionality and continuous support of your digital product.